1. Overview
OSP Digital Solutions (“OSP”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains what information may be collected when you visit our website, create an account, submit a form, purchase a service or digital product, use education or marketplace features, or otherwise interact with us.
2. Information We May Collect
- Contact information: name, email address, phone number, company/business details, and information you provide in enquiries or forms.
- Account information: login identifiers, profile information, role, preferences, and activity associated with OSP accounts.
- Order and payment information: order details, package/service selected, transaction references and payment status. Card/bank credentials are generally processed by the payment provider rather than stored directly by OSP.
- Technical information: browser, device, IP address, pages visited, referral information, approximate location derived from network data, cookies and similar identifiers.
- User-submitted content: project briefs, files, portfolio details, reviews, support messages, academy/student information, or other information you choose to submit.
3. How We Use Information
We may use information to operate and secure the website, respond to enquiries, provide purchased services, manage accounts, process orders, deliver support, improve website performance, prevent fraud and abuse, communicate service updates, comply with legal obligations, and maintain business records.
4. Google AdSense, Advertising & Cookies
We may use Google AdSense and other advertising or analytics technologies. Third-party vendors, including Google, may use cookies or similar technologies to serve, measure and personalize ads based on visits to this website and other websites.
Google’s use of advertising cookies may enable Google and its partners to serve ads based on a user’s visits to this and/or other websites. Users can manage or opt out of personalized advertising through Google’s advertising settings where available.
Where consent is legally required, we may display a consent message or use a consent management platform before certain advertising or storage technologies are used.
5. Service Providers & Third Parties
We may use service providers for hosting, authentication, databases, analytics, email, payments, advertising, security, customer support and related functionality. Examples may include Google/Firebase, Google AdSense and payment processors such as Razorpay. These providers process information according to their own terms and privacy practices.
We do not sell personal information to advertisers. We may disclose information when necessary to provide a requested service, protect users or OSP, comply with law, or complete a business transaction subject to appropriate safeguards.
6. Data Retention & Security
We retain information for as long as reasonably necessary for the purposes described in this Policy, including service delivery, support, accounting, fraud prevention and legal compliance. We use reasonable technical and organizational safeguards, but no online system can be guaranteed to be completely secure.
7. Your Choices & Rights
You may contact us to request access, correction or deletion of personal information where applicable, or to ask questions about our data practices. Certain records may need to be retained for legal, tax, fraud-prevention or contractual reasons.
You can also control cookies through your browser and, where available, through our consent controls. Blocking some cookies may affect website functionality.
8. Children
OSP services are not intended to knowingly collect personal information from children in violation of applicable law. Education-related services involving minors should be used with appropriate parent/guardian or authorized institution involvement where required.
9. Changes to This Policy
We may update this Privacy Policy as our website, advertising setup, legal obligations or services change. The “Last updated” date at the top of this page indicates the latest revision.
10. Contact Us
Privacy questions or requests can be sent to contact@ospdigitalsolutions.in. OSP Digital Solutions is based in Delhi, India.